Going paperless

From December 2014, the Pensions Department intends to issue all important pension communication to Defined Contribution (DC) members electronically. When any electronic pension communication is issued, you will be notified by email and directed to either the Scheme website or secure log-in area where you can access the relevant information or documents.

Key benefits of going paperless

  • You have control and flexibility on how, when and where you access your pension information
  • Your self-service facility will enable you to keep your personal details up-to-date and make changes to certain elements of your pension
  • You will get more from your communication as we introduce interactive tools and videos
  • Your secure area keeps all of your personal pension documents safe and in one easy-to-find place

Your first communication

The first piece of communication being issued electronically is your annual benefit statement. If we hold your email address, you will receive an email from DCpensionAdmin@abfoods.com with a link to download your statement from your secure log-in area.

If we don’t have your email address, you will need to provide this so we can set up your secure online account and issue you with electronic communication.

Take action

If you are a DC member, you should have received a personalised leaflet explaining the actions that you need to take. It will be one of three things:

  1. If you have registered your online secure account: You don’t need to do anything, just look out for an email in November from DCpensionAdmin@abfoods.com. This will contain a link to download your benefit statement.
  2. If we have your email address but you have not registered your secure online account: Visit www.abfpensions.com/dclogin and enter the username, password and PIN previously mailed to you to set up your account.
  3. If we don't have your email address: You will need to provide this to the person shown in your leaflet to enable us to set up your secure online account and issue you with electronic communication.

If you have not yet received your personalised leaflet, please contact the Pensions Department.


Opting out

You do have the option to opt out and continue to receive communication in a printed format. However, this will not always be in the branded or high-quality format that you are used to receiving.

If you would like to continue receiving printed communication you will need to write to the Group Pensions Department, Associated British Foods plc, 50-51 Russell Square, London WC1B 4JU with your request. Please include your full name, your member number or National Insurance number, and your full address.

Note: We are only moving to paperless format for DC members at this time.

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