If you have any general questions, please contact the Pensions Department supplying ONLY your Full Name and Member Number (Pension Reference Number) alongside your query. Please do not provide us with any other personal information.
As of 7th September 2020, the ABF Pension Scheme has now re-opened their London office with a reduced team working in the office to comply with the current Government guidelines for social distancing, with the rest of the team working remotely.
The Scheme has a comprehensive business continuity plan in place to ensure all member services continue (including in the event of any further lockdown measures). The team will endeavor to respond as quickly as possible but there may be a longer turnaround time compared with the usual service.
If you are having problems logging in, please do not use this form as the team will not be able to assist you by email. Please contact the team on 0800 090 2267 (+44 (0)207 636 8111 from outside the UK) and they will be able to help you over the phone. The team are available Monday to Friday, from 9am to 5pm.