Contacting us by phone
If you have any questions, or need any help logging on to your secure online account, please contact the team on 0800 090 2267 (+44 (0)20 7636 8111 from outside the UK) - the team are available Monday to Friday, from 9am to 5pm (closed on bank holidays).
Please note that all calls are recorded for training and monitoring purposes, and to comply with record keeping requirements. We expect both our members and staff to be treated with courtesy and respect, and therefore have a zero tolerance approach to aggressive behaviour towards our staff.
Alternatively, if you prefer to email the team, you can use the contact us form below.
Contacting us by post
During the Coronavirus pandemic we are aware that there are delays occurring in some mail sorting offices around the country as well as incoming and outgoing post generally taking us longer than normal to process (please click here for more information on how the pandemic is currently affecting our turnaround times). We suggest if you need a quicker response that you contact us by email or by phone if possible. If you need to send us completed forms or documents we have a secure file transfer website which can be used on request instead of posting them to us, please contact us by email or phone for further details.
You can write to us at: Associated British Foods Pensions Scheme, 50/51 Russell Square, London, WC1B 4JU
Contacting us by email
Please complete the form below to send an email to the team - please only include your name, member number and contact details in your message and not any other personal / sensitive data.