Contact us

Contacting us by phone

If you have any questions, or need any help logging on to your secure online account, please contact the team on 0800 090 2267 (+44 (0)20 7636 8111 from outside the UK) - the team are available Monday to Friday, from 9am to 5pm (closed on bank holidays).

Please note that all calls are recorded for training and monitoring purposes, and to comply with record keeping requirements. We expect both our members and staff to be treated with courtesy and respect, and therefore have a zero tolerance approach to aggressive behaviour towards our staff.

Alternatively, if you prefer to email the team, you can use the contact us form below.

Contacting us by post

Due to the ongoing industrial action and other operational issues affecting some postal services, we suggest if you need a quicker response that you contact us by email or by phone if possible. If you need to send us completed forms or documents we have a secure file transfer website which can be used on request instead of posting them to us, please contact us by email or phone for further details.

You can write to us at: Associated British Foods Pension Scheme, 50/51 Russell Square, London, WC1B 4JU

Contacting us by email

Please complete the form below to send an email to the team - please only include your name, member number and contact details in your message and not any other personal / sensitive data.

Which section of the scheme are you in?