We receive many requests from financial advisers for information on members' benefits within the Scheme. These requests often contain many questions that are not relevant to our type of Scheme and we therefore do not respond to each individual question. Instead we have put together a Scheme Information Sheet and an FAQ section which covers the majority of relevant information requested by advisers.
If you do have a question that isn't covered, either on the Scheme Information Sheet, the personalised member information issued or the website, then you can contact us. However, please note that if the information has already been provided or is available on the website, then we will not provide a response.